“This thing eats hills” said my husband. I was researching purchasing bicycles for us and was overwhelmed and intimidated and starting to give up when a friend suggested researching ebikes- which had not occurred to me and then viola- outside my dentist office was a BLIX PACKA and it was LOVE AT First SIGHT. I researched and researched and compared and kept coming back to Blix and the PACKA. We have had our Packa Genie for a little over a month, 100 miles in and we are in love.
Packa took about 2 months from order to arrival, batteries came 1st, then the bike and accessories trickled in.
BLIX SERVICE: we opted to put together ourselves as we do have a local bike shop but they are so busy they said it would be months before we could get in- and we were so excited we were not waiting. We got the bike together, until we got to the front tire/brakes- trouble. We called customer service, could not resolve- Blix recommended VELO FIX- mobile bike repair and within 48 hours we were riding our bike and Blix paid for the VELO FIX charge. We were super impressed. No one / company is perfect- and how you resolve issues is what makes the difference- so thanks BLIX for being committed to focusing on customer service.
Accessories- GREAT QUALITY, love the options to change set ups, easy to put on. We have 2 baskets, pad, THULE YEPP SEAT and waiting on running boards.
NOW for the Bike- if you are still reading… WE LOVE IT. My husband is 6ft, I am 5 Ft and we can both adjust the seat and ride it comfortable. This bike is HEAVY and then add cargo and our 2 year old- and I was nervous- no doubt but have done lots of practice runs to get comfortable before adding the toddler- who LOVES IT ALSO! We live in beautiful Boulder County Colorado and appreciate where we live in a different way from our Blix. All 3 of us can ride on this bike- and we have such a great time. We did not even ride bicycles before and now- look at us, cruising with ease -less car, exploring bike paths we did not even know existed. Thanks Blix for such an awesome ride, adding fun to our family, great customer service and cheers to many more miles!