Service Center

AFTER-SALES SERVICE

We're Here After Every Ride.

From fault diagnosis to installation guidance, our service center has everything you need to keep your Blix running at its best.

Customer Support

Phone hours: Mon-Fri, 11 AM – 3 PM PT

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Our After-Sales Services

Everything you need to keep your Blix in peak condition — available online, anytime.

Self-Service Fault Inquiry

Diagnose common issues yourself using our guided troubleshooting tool. Get instant answers for error codes, performance drops, and more — no appointment needed.

Start Fault Inquiry

Online Repair Reservation

Book a repair slot at your nearest authorized service center. Choose a time that works for you and bring your bike in — our technicians will handle the rest.

Book a Repair

Video Fault Diagnosis

Connect with a certified Blix technician over video call. Show us the issue in real time and get a professional diagnosis and guidance — from the comfort of your home.

Book Video Diagnosis

Video Installation Guidance

Installing a new accessory or component? Our technicians will walk you through the process step by step over a live video session — ensuring a safe and correct setup.

Book Installation Help