Office Administrator

Blix wants to make smart everyday living possible. We design electric bicycles for personal and commercial use to improve short distance transportation.

In this position you will be responsible to manage office administrative tasks. You will also interact with customers on the phone and email to provide a top-class customer experience, receive orders, and handle all billing and invoicing.

 

Who are you?

You have an almost obsessive need to keep all things organized, and a natural tendency to always keep track of to do’s in a timely manner. You like to identify process improvements, and communicating with others. You like being friendly and outgoing, and talking with customers on the phone or email with a strong customer focused mindset. You’re also good with numbers and a strong attention to detail.

 

Here's what you'll do day-to-day:

  • Deliver best-in-class customer service over the phone, email and live chat 
  • Manage customer relationships efficiently and effectively 
  • Serve as the point of contact to take and deliver messages
  • Providing support to team by handling administrative details
  • Handle all invoicing and bill payments
  • Receive check payments as needed
  • Receive purchase orders by customers into order system
  • Create and apply customer credits as needed
  • Assist in planning company events
  • Manage all office administrative tasks such as mail, receipts, record keeping etc.
  • Manage and order all office supplies and equipment
  • Responsible for keeping office in good condition with a clean and organized kitchen area, take care of plants, handling recycling etc.

Our ideal candidate is:

  • Is detail-oriented and highly organized
  • Follows through on all objectives in a timely manner.
  • Identifies process improvements and accepts constructive suggestions.
  • Has excellent editorial and communication skills
  • Has a friendly personality and enjoys working in a collaborative environment.
  • Enjoys interacting with customers on the phone and/or email with a fun and customer focused mindset.
  • Has a ‘no task is too small’ attitude.

 

The Blix Story

Blix wants to make smart everyday living possible. We make beautiful and easy-to-use electric bicycles and accessories with integrated technology, designed to improve short distance transportation for personal and commercial use. We make cities more accessible, communities more enjoyable, and we enable healthy and sustainable lifestyles.

Blix ebikes are sold online and through a strong dealer network throughout US and Canada. Established in 2014, Blix is one of fastest growing ebike brands in the U.S market.

Blix also manage and distribute the Swedish made Walleräng e-bikes in North America. Find out more at www.wallerang.com.

 

Compensation & Benefits

  • Full-time salary to pay your bills
  • Medical and dental insurance
  • A Blix bike to bike to work and save the world